Frequently Asked Questions

How much does a production cost?

A basic music-on-hold production costs $199, a basic 30-second commercial costs $99, a basic 60-second commercial costs $149, and a basic voice-mail greeting costs $99. Please refer to our pricing page for more details.

What languages do you support?

Our site is currently available only in English, and the Script Wizard can only write English scripts at this time. However, we have voice talent in both English and Spanish, and you can write bilingual scripts now. We will add support for more languages, including French, German, and Italian, soon.

Can we use our own voice talent?

The system doesn't yet provide an easy way to do this. If you want to use your own voice talent, please contact us.

Which audio player works best with Online Production Studio?

We have found that under Windows, Winamp works best. Under Unix-like systems (e.g. Linux), XMMS and mpg123 work well. We would appreciate feedback from Macintosh users about which players work well in that environment.

When I request a full preview of my music-on-hold production, I have to wait half a minute or more as the system prepares the preview. Is there any way to avoid this?

Yes. You are only required to wait for the preview if you use RealPlayer. Please refer to the previous question for information about recommended audio players.

Besides the reduced cost, why would I want to use Online Production Studio instead of a conventional production company?

Our automated production management system reduces the overhead of communication between customers and voice talent, as well as the potential for costly miscommunication. Since no human engineer is involved in the production process, you can spend time tweaking elements such as the background music without having to pay an hourly rate. Our demo uses text-to-speech synthesis instead of human voice talent, so you can get a feel for how a production will sound without having to wait on anyone else to do their part. We guarantee that productions will be ready within two business days. Finally, since productions are created automatically, the quality of the result is more consistent.

What if I'm not satisfied with the production?

We completely stand behind our work. If you don't like what you get, email us at We'll do our best to work with you and the voice talent, to solve any problems you might have.

How can I contact Online Production Studio?

We prefer that you contact us by email at

How can I make money with Online Production Studio?

We're glad you asked! Online Production Studio has a referral program which makes it easy for you to make money by promoting our service to friends and colleagues. Once you sign up, you can get a referral coupon. Give this coupon code to people you know who might be interested in Online Production Studio. If anyone enters your coupon code when they buy their first production, they'll get a $25 discount, and you'll get a $25 commission. It's that simple! Thanks for promoting Online Production Studio!